claims management services

Knauff Insurance Claims Management Services takes a personal role in your insurance program. At Knauff, “you” our client, receive superior claims management through our experienced, dedicated claims staff.

Knauff works with the insurance carriers and adjusters to make sure your claims needs are being met. As your advocate, Knauff ensures those claims are being handled in a timely and proactive manner. Knauff’s Claims Management Services includes customized, easy to understand loss detail reports and periodic claim reviews that track claim history and identify ways to improve safety, loss prevention and shed light on possible workers’ compensation claims that involve fraud and malingering.

The agency’s professionals partner directly with you to provide monitoring, guidance and support throughout the entire claims process. Dedication to this business model and philosophy sets Knauff Insurance apart from the competition.

With over 40 years of experience, Knauff Insurance is your trusted claims management advisor helping you receive a fair and timely settlement.

Emergency Claims: Should you experience a major claim during weekends or holidays, please call the carrier directly using their toll free number. Please have your policy information available and as much detail about the claim as possible. After notifying the carrier directly, please notify Knauff Claims Management Services for additional assistance and follow up at 704.375.8000 or 800.849.8008.

Non-Emergency Claims: Please contact Knauff Claims Management Services as soon as possible for assistance with filing your claim at 704.375.8000 or 800.849.8008.

Workers Compensation Claims: Should be called in directly to the carrier via the toll free number found below. In case of death, OSHA should also be contacted immediately. After notifying the carrier directly, please notify Knauff Claims Management Services for additional assistance and follow up at 704.375.8000 or 800.849.8008.

Automobile Claims: If an emergency, call the carrier directly. The information can be found on your insurance card in your vehicle. Please remember to collect the other party’s insurance information and take photos if possible. Many cell phones today are equipped with cameras. After notifying the carrier directly, please notify Knauff Claims Management Services for additional assistance and follow up at 704.375.8000 or 800.849.8008.